Guide to Booking Tickets on Hainan Airlines with Wingstravo

Hainan Airlines is an airline with headquarters in Haikou, China. Most passengers would think that it will provide you flights within China only. But, you may find Hainan Airlines flight tickets for 51 destinations in 28 countries including North America and Europe. We will elaborate on the points below in our Wingstravo blog.

• Booking a ticket - Whether you can book flights online or offline.
• Special bookings - The policy of Hainan Airlines on infant seats, unaccompanied minor seats & pregnant women.
• Flexibility of tickets - Types of tickets on Hainan & whether you can cancel or change them.
• Baggage Policy - Free baggage allowance in different classes.
• Seat Selection - Whether seat selection is included or you have to purchase one.

How can you book a Hainan Airlines ticket?

The global website is a handy platform to book Hainan airlines flight tickets. This booking tool is available for all customers except those requiring special booking. Special bookings (group, infant, pregnant women, unaccompanied minor) can be made at the ticket office or Hainan Airlines authorized agency. Here are the key points you should remember before booking a Hainan Airlines ticket.

• Children between 2 and 11 years must have an adult in the same booking.
• Credit cards issued by Visa and MasterCard can be used to pay.
• If it is a multi-person booking, the credit card holder must be travelling in the group.

If you find Hainan Airlines flights tickets online, the listed price may not include all the taxes. The total amount shown to you at the time of check-out may be higher. You can reach out to Wingstravo to understand the exact price you will be paying for the flight.

What are the various classes on Hainan Airlines?

You can book Hainan Airlines flight deals in Business, Premium Economy and Economy class. The main features you get on these classes are highlighted below.

• Premium Economy - Extra space between the rows and an upgraded entertainment system.
• Business - A lavish treatment with lie-flat seats and a wide selection of in-flight entertainment options. Access to VIP lounges at select airports.
• Economy - Seats are designed to ensure comfort of passengers.

Hainan Airlines flight change policy

Passengers will have to be aware of the restrictions on the tickets purchased. Discounted tickets may not be changed. For all changes, you will have to contact Hainan Airlines or any authorized agent. You may also be able to make changes online from 'Manage My Booking'. Here are a few things you should keep in mind about charges for changing a ticket.

• Changing before 6 hours of departure may be free for Business and undiscounted Economy class.
• Changing up to 6 hours of departure will require you to pay up to 40% if it is a discounted Economy ticket.
• Tickets with 60% or less discount (except Economy) cannot be changed.
• The charges within 6 hours of departure or after departure are up to 50% for discounted tickets.
• 5% of the ticket will be charged if you booked First, Business and full-fare Economy class tickets.

Hainan Airlines cancellation policy

The airline allows ticket holders to cancel a reservation without penalty for 24 hours after booking a ticket. This is so long as the passenger makes the reservation on Hainan’s website at least one week prior to the flight departure. The ticket must also include transportation from or to US. If you do not meet these conditions, you will be charged a fee depending on the type of ticket you are holding. Here are the charges outlined by the cancellation policy of Hainan Airlines.

• No charge for cancelling First, Business or Economy Class (full-fare) up to 6 hours before departure.
• Hainan flight deals in any class with discount below 60% are non-refundable.
• Tickets in Economy class with a discount up to 60% may require you to pay a fee of up to 40% for cancelling up to 6 hours before departure.
• Tickets in Economy class with a discount of up to 60% may require you to pay a fee of up to 50% for cancelling within 6 hours of departure or after departure.

What are the seat selection options available on Hainan?

Seat selection is included in the tickets of Business class passengers. In the Economy class, the seats available for selection include Economy Class regular seats and exit row seats. The 1st row seats in Economy Class and exit row seats may cost you more because they have more legroom. These seats are chargeable unless specified on the ticket. All passengers with flight tickets of Hainan Airlines may have to pay for regular seats. Here are some typical aspects of seat selection when you book a ticket.

• For international flights, passengers can select their seats in advance up to 2 hours prior to departure with no restrictions on cabin class.
• On domestic flights, passengers can select seats up to 1 hour prior to departure.
• When seat selection is not included, you can upgrade your seat for a fee.

Baggage allowance on Hainan Airlines

Free checked baggage allowance on Hainan will depend on the type of ticket booked. The sum of the dimensions of bags should be within 158 cm and the weight should be within 32kg. The free baggage allowance may also depend on the route. One additional bag is allowed for Fortune Wings platinum card, gold card and silver card holder. Fortune Wings is the frequent flyer programme of the airline. Take a look at the free baggage allowance on Hainan.

• In Economy Class - Up to 2 pieces of 23kg each on North American routes.
• In Business Class - Up to 2 pieces of 32kg each on all routes.
• In Premium Economy - Up to 2 pieces of 23kg each on North American routes.

Concluding remarks

Hainan Airlines will offer you assistance with customizing requirements like seats, in-flight meals and baggage. The airline lets you make special bookings for unaccompanied minors, pregnant women, infants and groups. You will have to approach the local ticketing office or call your travel agent. Hainan Airlines flight tickets procured from a travel agent may not be handled by the airline. You must call the concerned travel agent. Feel free to visit or contact Wingstravo for assistance.